Shipping & Return Policy
Shipping Policy:
We offer worldwide shipping services to provide you with fast and reliable delivery options. The typical delivery time for regular products is 7 to 14 days, although specific delivery times may vary depending on the region.
Return and Exchange Policy:
For regular products, we offer free return and exchange services. If you are unsatisfied with the product or encounter issues such as incorrect sizing, you must contact us within 7 days of receiving the item to initiate the return or exchange process.
Customized products are tailored to individual preferences and cannot be returned or exchanged. However, if you receive a product with quality issues or that does not meet your customization specifications, we will take responsibility and offer a solution. You may choose to receive a refund or have a replacement item sent to you.
The production time for customized products typically ranges from 30 to 40 days, depending on order volume and customization requirements. We strive to complete production as quickly as possible and will provide updates on the progress of your order.
If you have any questions about our shipping or return and exchange policies, please feel free to contact our customer service team. We are here to assist you.